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Refund and Cancellation

  • A student here is referred to any person that purchase, access or use any of our Programs, Products and Services.
  • A cancellation is not allowed, all purchase is final however, you can transfer your course access if you haven’t logged in or started the course.
  • A refund is only granted if a student takes the course, does all the assignment, implement our challenge task and didn’t see any results after the student used our support, resources and implemented consistently what was taught within 15 days or mentioned on individual training page.
  • A student is not entitled to a refund if the refund claim period is passed.
  • A student forfeit the right for a refund if the student does not start or finish the course within allowed refund claim period.
  • A student that joins the course on flexible payment terms forfeit the right to a refund.
  • A student that has an outstanding payment is not qualified for a refund.
  • A student forfeit the right for a refund once the student download any of our course materials.
  • A failure to pay an instalment for any program may result in the suspension or termination of your access to our Programs, Products and Services.

The refund window is 15 days (Full 15 Days ) from the day of start of their training program. This guarantee is for a full 15 days, which is more than enough time to go through the some classes and understand if you want to continue or not.

Usage based or subscription based trainings are entitled to provide full refund option before 10 hours of watchtime.
If you meet these requirements, then all you need to do is fill this form (click here) for a refund with your bank details (if you paid with card payment, refund may be issued directly to card).
We will review your refund request and if you meet the refund policy requirement then a refund will be granted. We would respond to refund request within 5-14 working days.

Job Guarantee Policy

There is no any guarantee of job, traffic, ranking or revenue.

Cancellation of Enrolment

In case of requests to cancel enrolment in any of our programs, we are not liable for any refunds whatsoever. The Institute will not be able to refund the fees on enrolments that have already been confirmed, ie; class has been scheduled, attended a few classes or given the login credentials.
If a student doesn’t attend any scheduled classes and requests for a refund, the Institute is not liable to refund any of the fees.
If the student is unable to uphold the Student Agreement there will be no refund.
In case a student pays a token advance as a part of an offer or to reserve their admission for a later date, the Institute isn’t liable to refund any of the advance payment that has been made, should the student change their mind about the course enrolment.

Unfortunately, we do not offer any refunds on our courses/programs because you changed your mind. If you decide to change your mind about your enrolment, any fees paid prior to the discontinuation of the course will not be refunded.

Accounts

When you create an account with us, you guarantee that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service.

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorised use of your account.
You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorisation. You may not use as a username any name that is offensive, vulgar or obscene.

Account Sharing

Each account is just for one person. Account sharing is not allowed, and will lead to account termination without a refund.

Unauthorised Reselling

Unless you have written permission from iSkills Institute Limited, you are not allowed to resell our programs, videos, audios, written notes, logins, resources, plugins, hosting, themes or any other products. The violation results in immediate termination of the accounts of involved parties without refunds. We’ll also initiate legal process.

It’s important to note that any violations of these terms can result in permanent removal from the program without refunds. This includes spreading negativity about Tecrix, its programs, support team, or mentor anywhere outside of Tecrix
We take our reputation seriously and expect our students to act in a professional and respectful manner when representing our institution. Any behavior that is deemed harmful or inappropriate can result in immediate termination of access without any refunds.

We want our students to succeed in their learning journey, and we strive to provide the necessary support and resources to help them achieve their goals. However, we also expect our students to adhere to our policies and guidelines, which are in place to ensure a fair and positive learning environment for everyone.

Links To Other Web Sites

Our Service may contain links to third party web sites or services that are not owned or controlled by Tecrix Private Limited.

Tecrix Private Limited, has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

You acknowledge and agree that Tecrix Private Limited, shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third party web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third party web sites or services that you visit.

Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

We will terminate your account if:

  • You’re found misleading your fellows or trainees.
  • You’re found misusing Tecrix products, services, resources, support or platform.
  • You’re found using Tecrix resources on your client’s websites.
  • You’re found doing something with bad intentions.
  • You’re involved in any activity that may harm integrity, usefulness, reputation of Tecrix, it’s team, mentors, trainees, staff or anyone connected to these.

In case of termination, you’ll lose access to LMS, Social media groups, support, resources, apps and anything connected to Tecrix and you won’t be entitled for any refunds.
If you wish to terminate your account yourself, you may simply discontinue using the Service.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Intellectual Property Rights

The content, organisation, graphics, design, compilation, digital content and other materials used in the course of the training  are protected under applicable copyrights, trademarks and other proprietary (including but not limited to intellectual property) rights. 

As an attendee of our course or programs you (and/or your employer) shall not obtain any right to the course materials. These materials may also not be shared in any way. If any course content would be shared, we may deny you further access to the course and/or the online learning environment. It is strictly forbidden to use any of our content (videos, reading list, exercises, material) for commercial digital marketing training/services/workshops, whether during the course or thereafter..
If you violate our intellectual property rights, you will pay us a penalty of $20,000 per violation, plus an additional $1,500 for each day that the violation continues. This penalty shall apply in addition to a claim for damages and may not be mitigated by a court.

Tecrix Private Limited does not grant any form of copyright to its materials (both hard and soft copies). Students do not have the right to incorporate materials into their presentations, sell, use, reproduce, modify, adapt, display, distribute, make other versions of, disclose and sublicense materials to third parties or members of the public Students shall not  use, commercialise our materials to any person or entity. 

Conflict of Interest

Students are not allowed to introduce/offer side businesses or jobs to trainees, mentors, coaches and all other employees of Tecrix Private Limited. 

Threats and Harassment

Use of violence, verbal threat or physical harassment on fellow students and all employees of Tecrix Private Limited is strictly prohibited.

Indemnification

You agree to defend, indemnify and hold harmless Tecrix Private Limited and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of a) your use and access of our website, programs or products, by you or any person using your account and password, or b) a breach of these Terms.

Updates and Effective Date

Tecrix Private Limited reserves the right to make changes to these Training Terms and Conditions at any time. .
You are responsible for periodically reviewing our Sites and these Training Terms and Conditions to check for any updates or changes.

If you have any questions concerning these Training Terms and Conditions, kindly email: tecrix.io@gmail.com with your questions and expect a response within 1-5 working days.

BY MAKING PAYMENT FOR ANY OF OUR TRAINING PROGRAMS OR PRODUCTS, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS TRAINING TERMS AND CONDITIONS, UNDERSTAND IT AND AGREE TO BE BOUND BY THE TRAINING TERMS AND CONDITIONS, AS AMENDED FROM TIME TO TIME. ANY BREACH OF ANY OF THE TERMS AND CONDITIONS STATED WILL LEAD TO SERIOUS SANCTIONS AS DETERMINED BY TECRIX PRIVATE LIMITED.